OUR SERVICE POLICY

Adjustments, Maintenance & Repairs to your Orthotic or Prosthetic Device

  • Our services are provided by qualified professionals dedicated to meeting
    your individual needs. Patient evaluation, consultation, design, fitting and  follow up adjustments for ninety (90) days are provided at no additional cost to you unless there is a change in your physical conditions.
  • You are responsible for any adjustments, modification or repair charges after ninety (90) days. These services may be necessary for reasons such as changes to your physical structure or functional capabilities, wear and tear or damage.
  • You will also be responsible for any charges, which may be necessary to
    replace your device or a component part. In these cases, we will honor any manufacturer warranty, which may exist so that your responsibility will be limited to labor charges only.
  • If your insurance is provided by a Managed Care Insurer (HMO, PPO, ect.), you will need to obtain a referral from your Primary Care Physician.

Should your orthotic or prosthetic device require service and you are uncertain as to how to proceed, our office staff will be pleased to assist you.
We are committed to our patients.